Midlands service provider sponsors the South West Contact Centre Awards
Wavenet, the UK’s most trusted managed service and security provider, has been announced as the headline sponsor for the South West Contact Centre Awards, further enhancing Wavenet’s commitment to helping businesses provide outstanding customer experiences.
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The awards, which were first launched in 2008, recognise the hard work and dedication of contact centre professionals who are committed to supporting their customers. 2025 will see the introduction of six new categories, including ‘Best Contact Centre Culture’, ‘Greatest Impact of AI’ and ‘Best Technology Partnership’.
The winners of all categories will be announced at this year’s award dinner and ceremony, which will take place on Thursday, 19 June in Bristol. More than 300 attendees are expected to attend the black-tie event, with businesses from across the South West entering the awards.
Wavenet, based in Solihull, provides contact centre solutions to businesses across commercial and public sector organisations, including the NHS, The FA and The DVLA.
“Good customer service defines your business and creates customer loyalty” says Philip Grannum, CEO of Wavenet, “So we’re thrilled to be able to recognise the amazing work they do day in, day out.
“Contact centres are such an integral part of managing customer relationships. They can be found across nearly every sector and are often the first port of call for customer queries. Those who are on the front lines, answering those calls and acting as the face of the business are invaluable and we are looking forward to raising a glass to the worthy winners.”
