Express & Star

Wolverhampton opticians 'top in its region' at awards

An Oxley opticians is celebrating having scooped a Branch of the Year Award that honours its outstanding customer service.

By contributor Joanna Mathers
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l-r Scrivens Opticians & Hearing Care's regional manager Theresa Richards, branch manager Amanda Owen and regional manager Hayley Weston
l-r Scrivens Opticians & Hearing Care's regional manager Theresa Richards, branch manager Amanda Owen and regional manager Hayley Weston

The Scrivens Opticians & Hearing Care branch on Three Tuns Parade, Stafford Road, Oxley won the accolade after coming top in its region to clinch the title at the company’s annual conference and awards ceremony.

Branch manager Amanda Owen, who has worked for the company for more than 35 years, said: “The team and I are delighted to be recognised at our annual awards. This accolade is thanks to a positive, strong team who work really well together with our optometrist and audiologist to provide both a professional and friendly service, which our customers really appreciate.”

To be considered for Branch of the Year, branches must demonstrate that they deliver first class customer care, a positive attitude, optical and hearing expertise and all round professionalism.

Commenting on the annual awards, Scrivens chairman Nicholas Georgevic said: “Our success is thanks to the fantastic people who work in our branches to deliver a great community and customer-focused service. 

“Congratulations to Amanda her team, who are very worthy winners! They have worked so hard during the past year, even adding additional clinics to allow even more customers to experience Scrivens’ first-class service.”

Family business Scrivens Opticians & Hearing Care was established in 1938 and has over 168 branches.

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