Express & Star

I doily believe it! Tent replacement is a shocker for Jagdish

This ornamental doily might cover a cake plate but when it comes to providing a weather-proof covering for a camper at night it would definitely fail to meet the task.

Published
Jagdish Bhutta, 53, from Wolverhampton, ordered a four-man tent online but received a lace doily instead

However, when Jagdish Bhutta, aged 53, from Wolverhampton, ordered a four-man tent online he never would have thought that he would receive a lace doily instead.

To add insult to injury when he emailed the company concerned he received a reply stating that the tent was out of stock.

The company said they had sent a similar item and have now offered a £4 refund even though he paid £20 plus £5.99 postage and packing through Paypal.

Father-of-two Jagdish said: "I ordered the tent because it was on special offer and even though I had no holiday planned thought it would be a good buy.

"I placed the order online through Hottsellerz.com about a month ago.

"A few weeks later I received a package in the post and I realised it was far too small to contain a tent.

"When I opened it I was really surprised and inside the package I found this small lace doily.

"I thought it must be a mistake and know that such things can happen with big companies and I decided to email them to let them know what had happened.

Amusing

"I sent an email to the company but received a reply stating the tent was out of stock.

"They said that they had sent me a similar item.

"I decided to send another email and was offered a £4 refund even though I paid much more for the tent.

"As yet I have heard nothing more about my complaint with the company.

"Fortunately I had not booked a holiday and had just decided to buy the tent because I thought it was such a special offer.

"Initially I thought it was amusing, but had I booked a holiday and hoped to use the tent I would have been very disappointed."

Jagdish, who works in despatch for Warburton's Bakery in Wednesbury, said that colleagues at work had found the incident involving the swap from a tent to a doily amusing.

He added: They have now offered to buy the doily for £5 and I think they just want to tease me about the incident.

"Meanwhile, we have the doily on the table in the house but I have still not heard anything again from the company.

"I am hoping the company will get back to me about this and have also complained to Paypal about the matter."