Bloxwich nursing home placed into special measures

Ash Grange Nursing Home, on Valley Road, Bloxwich, has been rated inadequate by the Care Quality Commission in a new report.

Inspectors found that ‘people were not safe’ at the site, where there were ‘insufficient levels of staffing’.

According to the inspection, one member of staff told inspectors that some of their colleagues ‘just don’t understand dementia’ while it was found that a resident suffered a serious leg injury through ‘lack of appropriate care’.

The CQC’s inspection report reads: “People were not safe. There were insufficient levels of staffing to meet people’s health and care needs. Risks were not consistently identified, assessed or manage."

The report also states: “We found people were not supported to take part in activities or hobbies that interested them. One person said, ‘there is nothing to do’.”

A spokesperson for HC-One, which runs the home, said: “Nothing is more important to us than the health, safety and wellbeing of all those we support.

“We were very disappointed by the CQC’s findings following its inspection in August.

“We take all feedback from the regulator extremely seriously and, since the inspection, we have implemented a robust action plan to directly address the CQC’s concerns.

“We are recruiting for a new home manager and in the meantime the home is being led by an experienced interim home manager with support from the wider regional team.

“Additional training for staff has also taken place within the home to make sure that the team meet the high standards that we set.

“We are continuing to work closely with all relevant stakeholders, including the CQC, as we strive to provide the high quality care that residents expect and deserve.

“We look forward to welcoming the CQC back to the home in the near future to show them the progress that we are making.”